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Offers and Cancellations Policy

Offers and Cancellations Policy

 

Dear customer, for your satisfaction, discount codes and offers are available on special occasions, so please follow the policy mentioned below:

1) Discount codes apply to orders of 200 riyals and above.

2) Discount codes do not apply to discounted products.

3) In the event of a return by the customer, the return value will be calculated within 7 working days.

4) In the event of a return due to an error on the part of the store, no value will be charged to the customer.

5) In the event of an exchange by the customer, the return value will be calculated within 7 working days.

6) In the event of an exchange due to an error on the part of the store, no value will be charged to the customer.

7) There are technical errors in the store, and the product amount may be calculated incorrectly or without any fees at all. In this case, the order will be automatically canceled from the system, and the store and customer are not required to provide any clarification or pay any other fees for the order.

To start the return process for your order, please enter your email address or phone number and the order number below.